Preventing Homelessness Before It Starts.
Family Promise of Berks County offers emergency financial assistance to help families facing eviction or utility shut-off stay in their homes.
What Is the Rent & Utility Assistance Program?
The Rent & Utility Assistance Program helps Berks County residents avoid eviction or utility shut-off by offering short-term financial support and compassionate guidance. When families are at risk of losing their housing or essential services, we step in to stabilize the situation quickly.
Through in-person support at our Day Center, we assess each applicant’s needs and eligibility, then connect them to the resources and funding necessary to stay in their homes and get back on their feet.
We focus on preventing homelessness before it happens — providing timely intervention, dignity, and a clear path to stability through community partnerships and responsive care.
Required Documentation and Guidelines
- Eviction notice or utility shut-off notice
- Identification for all household members (birth certificates for children)
- Proof of residence
- Verification of income
- Signed lease agreement
All properties must meet the following criteria:
- Pass a Housing Habitability Standards inspection
- Pass a Lead-Based Paint inspection
- Rent must be reasonable and within Fair Market Rate
- Copy of court-ordered eviction notice
- Proof of rent arrears
- Copy of utility shut-off notice
- Current utility bill verifying address and account holder
Qualifications
Are You Eligible?
To qualify for assistance, applicants must:
- Reside in Berks County for at least 90 days
- Meet Federal Income Guidelines
- Be facing eviction or utility shut-off
- Demonstrate the ability to regain self-sufficiency with temporary assistance
Who is eligible for this program?
Residents of Berks County with limited income who are facing eviction or utility shut-off and can demonstrate the ability to regain self-sufficiency with temporary assistance.
How do I apply for assistance?
Visit our Day Center at 325 N. 5th Street, Reading, PA. No appointment is necessary. You may also call us.
Our staff will guide you through the application process.
What types of assistance are available?
Financial assistance is available for rent arrears to prevent eviction and for utility bills to prevent shut-off.
What documents are required?
Identification for all household members, proof of citizenship or lawful residence, verification of income, signed lease agreement, and eviction or utility shut-off notice.
Is there a cost to apply?
No, there is no cost to apply for assistance through this program.
How long does the process take?
Processing times can vary. Our staff will work to assess your application promptly and inform you of the outcome as soon as possible.
Can I receive assistance more than once?
Assistance is typically provided as a one-time support. However, our staff can discuss your situation and explore additional resources if needed.
How It Works
Our approach is straightforward and supportive, guiding families through the process with care and respect.
Visit Our Office or Call Us
Begin by visiting our Day Center at 325 N. 5th Street, Reading, PA. No appointment is necessary. Our staff will provide you with the application form and discuss the required documentation..
Submit Required Documents
Bring the required documents to verify your identity, income, housing situation, and need for assistance.
Assessment and Assistance
Our team will assess your situation to determine eligibility. If approved, we will provide financial assistance to cover rent or utility arrears and work with you to develop a plan for maintaining housing stability.
Family Promise of Berks County offers emergency financial assistance which is designed to provide immediate relief and connect families with resources to achieve long-term stability.
"It is good to give back. Makes you feel like you're somebody."
Mr. Hershey
Day Center Volunteer